European General Data Protection Regulation

Compliance with the legal information requirements pursuant to the European General Data Protection Regulation (EU GDPR)

We hereby inform you about the nature, scope and purpose of the collection and use of your personal data. Responsible for data processing is Alois Kompatscher, whom you can reach as follows: Tel. +39-349-5543099; e-mail: In accordance with Article 13 of the European General Data Protection Regulation, we process the following data:

  • Your master data (first name, last name, address, telephone, e-mail, date of birth, place of birth, language, etc.).
  • Your data in travel documents and identity cards
  • Your data on payments
  • The length of stay requested by you and personal preferences related to the stay, which you make known to us.

The data will be stored and processed by us in order to provide our services and, if necessary and required by law, will be transmitted to third recipients (e.g. public authorities, tourist association). Your data will not be transferred to third countries.
If you refuse to disclose master data, travel document data and bank data, it will not be possible for us to fulfill our contractual obligations and accommodate you in our establishment. We do not use profiling and automated decisions.

The legal bases for these data processing operations are:

  • the fulfillment of our pre-contractual and contractual obligations to you.
  • consent obtained from you
  • legal, contractual or other legal obligations on our part (e.g. documentation rights and documentation obligations under accounting, tax and customs law, contracting, reporting, or litigation)
  • our legitimate interests (e.g. improving our customer service, including in the area of direct advertising, or safeguarding our own legal interests).

The duration of storage is determined by the duration of our business relationship, the consents you have given, and furthermore by the statutory retention obligations and legal obligations applicable to us.

You can request information about your personal data stored by us free of charge at any time. As a data subject, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, insofar as this is not opposed by any legal retention obligation on our part. If you exercise your right of revocation, all your data will be irrevocably deleted, unless overriding legal provisions are violated.

For more information about your rights as a data subject, please contact us at: {{##dsgvo_email##}. We will be happy to help you.

For complaints, the supervisory authority is the “Garante per la protezione dei dati personali”: Piazza di Monte Citorio n. 121 00186 ROMA, Fax: (+39) 06 69677 3785, Phone: (+39) 06 696771, E-mail:


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These cookies are essential for the correct functioning of the website and can be “session cookies” or “persistent cookies”:

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Third party cookies

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Profiling cookies

These are cookies stored for longer periods of time to create user profiles and use them for advertising purposes. This website does not use profiling cookies.

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This page contains information within the meaning of Article 122 Legislative Decree No. 196/2003, as amended, in accordance with the Decree of the Data Protection Commissioner No. 229 of 8.5.2014.